troubleshooting

🔹 Real-Time Jenkins Troubleshooting Questions & Answers

1️⃣ Jenkins Job Fails Due to Git Clone Errors

❓ Issue: fatal: Authentication failed for https://github.com/repo.git ✔️ Solution:

  • Verify Git credentials stored in Jenkins → Manage Credentials

  • Check if GitHub access token is valid

  • Use SSH keys instead of HTTPS authentication


2️⃣ Jenkins Pipeline Stuck at "Waiting for available executors"

❓ Issue: Build is not running, shows "Waiting for available executors." ✔️ Solution:

  • Check if all Jenkins agents are busy or offline

  • Increase the number of executors under Manage Jenkins → Nodes

  • Restart Jenkins or check for hanging jobs


3️⃣ "No such file or directory" Error in Pipeline

❓ Issue: sh: mvn: command not found ✔️ Solution:

  • Check if the required tool (e.g., Maven, Docker) is installed on the Jenkins agent

  • Add the correct path to the tool in Manage Jenkins → Global Tool Configuration

  • Use an absolute path in the pipeline script:

    sh '/usr/local/bin/mvn clean install'

4️⃣ Jenkins Job Fails Due to "Permission Denied" on Script Execution

❓ Issue: Permission denied: ./deploy.sh ✔️ Solution:

  • Ensure the script is executable:

  • If running in Docker, use the correct user in the Dockerfile

  • If running on Linux, check Jenkins user permissions


5️⃣ Jenkins Job Fails Due to Out of Disk Space

❓ Issue: No space left on device ✔️ Solution:

  • Free space on the Jenkins server using:

  • Use Log Rotation under Manage Jenkins → Configure System

  • Store artifacts in external storage (e.g., AWS S3, Nexus, Artifactory)


6️⃣ Jenkins Pipeline Stuck at "Pending" in Kubernetes

❓ Issue: Jenkins pod stuck in Pending state when using Kubernetes agents. ✔️ Solution:

  • Check available resources in Kubernetes using:

  • Ensure the Jenkins agent image is correctly specified in the pod template

  • Increase resource limits in Jenkins pod configuration


7️⃣ "Invalid Pipeline Syntax" Error in Jenkinsfile

❓ Issue: Jenkinsfile execution fails due to syntax errors ✔️ Solution:

  • Validate the Jenkinsfile before running:

  • Use Declarative Pipeline Syntax Checker in Jenkins

  • Ensure proper indentation in the Groovy script


8️⃣ Jenkins Web UI is Slow or Unresponsive

❓ Issue: Jenkins takes too long to load or crashes frequently ✔️ Solution:

  • Increase JVM memory allocation:

  • Disable unused plugins under Manage Plugins

  • Set up Garbage Collection tuning for Jenkins


9️⃣ Jenkins Job Stuck Due to Lock on Workspace

❓ Issue: Workspace is locked, waiting... ✔️ Solution:

  • Manually delete the workspace lock:

  • Use ws directive to create a new workspace for every build


🔟 Jenkins Job Fails Due to Incorrect Environment Variables

❓ Issue: Environment variables not loading properly ✔️ Solution:

  • Check variables using echo $MY_VARIABLE in the pipeline

  • Use withEnv() in scripted pipelines:

  • Ensure variables are correctly defined in Manage Jenkins → Global Properties


🔹 Summary

Jenkins troubleshooting requires debugging logs, permissions, network issues, and resource constraints. Always check Jenkins logs, agent status, pipeline configurations, and system resources to quickly resolve issues. 🚀

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